A Difficult Boss

Don was promoted to an executive level position in a division of a multi-million dollar privately held, family-owned company. He disliked and avoided his new boss, the president of the division, who he claimed used intimidation to lead. Don’s passion for his company was dwindling… quickly. His attitude was contagious and it began to impact his team causing low morale and consequently, revenue loss. Don laid out his choices. He could leave the company, although that was not his first preference. He could ignore the president, knowing this would not solve his problem, or he could transfer to another role within the company.

Shortly into our coaching program, Don realized his boss was not the enemy. His state of anxiety had clouded his judgments. He confronted the president about their failing relationship and was surprised to discover that his boss felt the same way about him – intimidated. With communication lines now open, this once distant relationship shifted to one of respect.

Don was promoted again – this time by the president. With acquired tools for conflict resolution, he has become the spokesperson in the organization for compressing the layers between management and employees to create greater alignment.

Coaching Result

Communicating clearly and effectively toward conflict resolution creating greater alignment